. .
Computer Repair Indianapolis

Fix for a missing CD or DVD drive

If you find that your CD or DVD drive no longer appears in My Computer and you can’t read or write to disks, there is a known Windows registry fix that could help you.

Of course, you should first check that the drive is properly connected, just in case.

This Windows registry fix is based on a problem that can occur related to CD/DVD writing software.  Unnecessary registry entries get created which interfere with how Windows communicates to your CD/DVD drive.

Note: Before attempting this fix, I recommend that you create a System Restore point.  This will allow you to return to the current state in case the fix does not work for you.

Fix for Windows 7

Windows 7 has some built-in troubleshooting which Microsoft claim can help fix this problem.  To access this, click on Start then Control Panel.  In the address bar along the top of the window, click the down arrow and select All Control Panel Items as shown in the image below.

Then click  Troubleshooting, then View All from the left panel and start the troubleshooter called Playing and Burning CDs, DVDs, and Blu-ray Discs

If this troubleshooter does not work for you, please try the fix listed below for Windows Vista.  Personally I always use the manual fix below, just because I would rather know what exactly I am doing to fix the problem rather than using a troubleshooter wizard.

Fix for Windows Vista

Click Start and in the Search box, type regedit and press Enter.

In the left pane of the registry editor program, navigate to the following registry subkey,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Make sure to go to the exact registry subkey mentioned above, as there may be ones with very similar names.

In the right pane, check if a key called UpperFilters is present.  If it is, right click on UpperFilters and select Delete from the context menu.

If prompted to confirm the deletion, click Yes.

In the right pane, check if a key called LowerFilters is present.  If it is, right click on LowerFilters and select Delete from the context menu.

If prompted to confirm the deletion, click Yes.

Exit the registry editor program and restart your computer.

Fix for Windows XP

Click Start and then click Run.  In the Open box, type regedit and click OK.

In the left pane of the registry editor program, navigate to the following registry subkey,

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Make sure to go to the exact registry subkey mentioned above, as there may be ones with very similar names.

In the right pane, check if a key called UpperFilters is present.  If it is, right click on UpperFilters and select Delete from the context menu.

If prompted to confirm the deletion, click Yes.

In the right pane, check if a key called LowerFilters is present.  If it is, right click on LowerFilters and select Delete from the context menu.

If prompted to confirm the deletion, click Yes.

Exit the registry editor program and restart your computer.

Disclaimer:
While every effort is made to ensure that our advice is correct and up-to-date, we will not be held liable in any way for damage you cause to your computer by inadvertent manual editing of the system registry.

If you continue having problems you may want to call a  computer repair technician.

Computer Repair Indianapolis


Other Tech Tips


Tips How to Make Outlook 2007 Display Picture in Emails?
Tips How to Check Your Computer’s Specifications?
Tips How to Copy and Paste Files or Pictures?
Tips How to Take a Screenshot of Your Desktop?
Tips How To Attach a File or Picture in Email?
Tips How to Reduce Spam with a Temporary Email Address?
Tips How to Delete Your Temporary Internet Files in Internet Explorer?
Tips How to Add All Holidays to the Calendar in Outlook 2003?
Tips How to Make Internet Explorer 8 Open Faster?
Tips How to Clear Recent Documents in the Windows XP Start Menu?
Tips Slow Computer Fix - How Do I Fix My Slow PC Quickly
Tips Securing Your Computer From Online Threats
Tips Laptop Repair Guide - Easy Laptop Hard Drive Replacement
Tips How To Use iPad Transfer Software
Tips How to Speed Up Computer Like New in Minutes
Tips How to Recover Lost Data From Apple Mac Computer
Tips How to Keep Data on Your Laptop Secure
Tips How to Download YouTube Video and Save It to Your Computer for Offline Viewing
Tips How to Restore or Remove Your Browser's Tool Bars
Tips HowTo Speed Up Windows by Eliminating Background Processes.
Tips Export Global Address List (GAL) To Outlook Contact
Tips Common Computer Security Mistakes
Tips Recover from a crash. (Microsoft Windows Operating Systems)
Tips Fix for a missing CD or DVD drive
Tips How to Create a System Restore point in Windows 7
Tips Simple Things You Can Do To Speed Up Your Desktop PC
Tips How to Find Out Your Computer Name, MAC Address, and IP Address
Tips How to Protect Your iPhone
Tips If You Are a Student, Take Advantage of What Microsoft Has to Offer
Tips How to Use Bluetooth Technology to Connect a Computer and a Cellphone
Tips How to Quickly Repair Your Cellphone That Was Dropped In Water
Tips How to Translate Text to Other Languages in Microsoft Word 2007
Tips Adding Internet Prefixes and Suffixes Automatically
Tips How to Disable Auto-Start Applications on Windows Startup
Tips How to Access Hidden Themes in Windows 7
Tips Microsoft Outlook Shortcut Keys
Tips Who are some of our website partners?
Tips How to Have Your Contact's Birthdays Appear in Your Android Phone's Calendar
Tips How to NOT Get Caught Up in a Phishing Attack and Scam